Please read these Terms and Conditions carefully before using our Service.
Interpretation and Definitions
Interpretation
Words with initial capital letters have meanings defined below. These definitions apply to both singular and plural forms.
Definitions
For these Terms and Conditions:
Affiliate means an entity controlling, controlled by, or under common control with a party (50%+ ownership or voting rights).
Country refers to: Pakistan.
Company (referred as “We,” “Us,” “Our,” or “Apparel Knits”) means the owner of this website and the provider of the Service.
Device means any device capable of accessing the Service, including computers, phones, tablets, etc.
Service means the custom clothing products and services offered through our Website.
Terms and Conditions (also “Terms”) mean this agreement governing your use of the Service.
Website refers to Apparel Knits website at [your website URL].
You means the individual or business using our Service or website.
Acknowledgment
By using our custom clothing Service, You agree to these Terms and Conditions. If You do not agree with any part, please do not use the Service.
You must be at least 18 years old to use our Service. By ordering custom apparel from us, You confirm you are legally capable to enter into this agreement.
Please also review our Privacy Policy which explains how we collect and use your personal information.
Custom Clothing Service
All clothing products are custom-made according to the specifications, designs, sizes, and measurements provided by You.
Due to the custom nature, minor variations in color, size, design, or material may occur and are not considered defects.
We strive to ensure high quality and accurate delivery, but exact replication of images or samples cannot be guaranteed.
Once an order is placed and production has started, changes or cancellations may not be possible. Please verify your order details carefully before submission.
Lead times for custom orders may vary based on design complexity, material availability, and current workload. We will inform You of estimated delivery times at the time of order confirmation.
Product Disclaimer
We offer products “as-is” and do not guarantee that they will meet all expectations perfectly, especially since all products are made custom per your instructions.
We are not responsible for damages resulting from improper use, care, or washing of the garments.
Please ensure you provide accurate measurements and design details to avoid sizing or customization issues.
If you have questions regarding fabric, durability, or care instructions, please contact us prior to ordering.
Pricing and Payment
All prices are listed in Pakistani Rupees and are subject to change without prior notice.
Full payment or deposit may be required before production starts.
We accept payments through [specify payment methods if you want].
Additional charges may apply for complex designs, special materials, or expedited shipping.
Shipping and Delivery
We ship orders within Pakistan and internationally, depending on your location.
Shipping times are estimates and may vary due to external factors like customs delays or courier issues.
Once shipped, the risk of loss or damage passes to You. Please ensure your delivery address is accurate.
We are not liable for delays or losses caused by third-party shipping providers.
Returns and Refunds
Due to the customized nature of our products, returns and refunds are generally not accepted unless the product is defective or damaged upon arrival.
If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos for resolution.
We reserve the right to inspect and verify any claims before issuing refunds or replacements.
Refunds will be processed only for confirmed manufacturing defects or shipping errors.
Intellectual Property
All designs, logos, images, and content provided by Apparel Knits remain our intellectual property.
Custom designs created for You are for your personal/business use only and may not be reproduced or sold without permission.
You warrant that any designs, logos, or images you provide for customization do not infringe third-party rights.
Limitation of Liability
Apparel Knits is not liable for any indirect, incidental, special, or consequential damages arising from your use of our products or services.
Our maximum liability is limited to the amount paid by You for the specific order.
We do not guarantee uninterrupted service or error-free operation of the website or ordering platform.
“As Is” and “As Available” Disclaimer
Our Service and products are provided “as is” without warranties. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.
Governing Law
These Terms shall be governed by the laws of Pakistan. Any disputes shall be resolved under the jurisdiction of courts in Lahore, Pakistan.
Changes to Terms and Conditions
We may update these Terms at any time. Material changes will be communicated with at least 30 days’ notice.
By continuing to use our Service after changes, You accept the new Terms.
Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us:
Apparel Knits
Email: apparellknits@gmail.com
Phone/WhatsApp: +92 320 8450859
Address: Lahore, Pakistan